Effective Date: 01 January 2025
Website: www.portabubbles.co.uk
Business Name: Portabubbles Hot Tub Hire
Business Address: 24-26 Eastgate street, ws7 1jj    
Contact Email: G.s.mehat@outlook.com

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1. Introduction
At Portabubbles, your privacy is very important to us. This privacy policy outlines how we collect, use, store, and protect your personal information when you visit our website or use our services.
By using our website, you agree to the collection and use of information in accordance with this policy.

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2. What Information We Collect
We may collect and process the following personal information:
Contact Information – name, email address, phone number.
Booking Information – address for delivery, booking dates, package selection.
Payment Information – we use third-party payment processors (e.g. Stripe or PayPal) and do not store your card details.
Technical Data – IP address, browser type, time zone, and cookies (see Section 5).
Communications – any messages or inquiries you send to us via our website, email, or social media.

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3. How We Use Your Information
We use the information we collect to:
Process and manage your bookings.
Provide customer support.
Send you confirmations, updates, or service notifications.
Improve our website and customer experience.
Comply with legal obligations.
We do not sell your personal data to third parties.

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4. Sharing Your Information
We may share your information with:
Service providers (e.g., website hosts, payment processors) who help us operate our business.
Regulatory or legal authorities if required to comply with legal obligations.
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

5. Cookies
Our website uses cookies to improve your experience. Cookies are small data files stored on your device.
We may use:
Essential cookies – necessary for the site to function.
Analytics cookies – to understand how visitors interact with our website.
You can adjust your browser settings to block cookies or to alert you when cookies are being sent.

6. Data Retention
We only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

7. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to our processing or request a restriction.
Withdraw consent at any time (where consent was required).
Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise any of these rights, please contact us at G.s.mehat@outlook.com or 07930249689

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8. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those sites.

9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you.

10. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact:
Portabubbles
Email: G.s.mehat@outlook.com